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‎11-22-2020 10:46 AM

HP Recommended
Product: Laptop OMEN - 15-ek0556nd
Operating System: Microsoft Windows 10 (64-bit)

Hi, as I formatted the SSD by erasing all traces of the pre-installed OS, (I re-installed Windows 10 with the ISO) I wanted to know if there was a method to restore the laptop to factory settings, i.e. how when I turned it on the first time with all pre-installed drivers and software.

1 REPLY 1

‎11-22-2020 11:13 AM

HP Recommended

Hello
you could probably have created a recovery system before:

 Creating and Using a Microsoft Recovery USB Drive (Windows 10)

try this:

Using the HP Cloud Recovery Tool (Windows 10, 7)

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