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049675
New member
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Message 1 of 2
114
Flag Post

Reset

HP Recommended
HP Notebook - 15-da0327tu
Microsoft Windows 10 (64-bit)

I reset the laptop but not open my laptop just open and light the schreen and off automatically on and off [Personal Information Removed]

1 REPLY 1
Nirvana_95
HP Support Agent
HP Support Agent
3,699 3,699 139 148
Message 2 of 2
Flag Post
HP Recommended

Hi @049675

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing power-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please follow the steps shared in the link below and let me know the outcome of it: https://support.hp.com/id-en/document/ish_3974055-3873564-16 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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