Reseting stops at 62%

[GrayCon]

Due to low "disk" space I decided to factory reset my hp pavilion x2 10-n155sa using the  HP recovery Manager and the on board recovery files.

The recovery has stopped for a couple of hours with the message "Restting this PC 62%"

I held down the start button for 6s and restarted the PC

It restarted the rcovery and again stopped at 62%

Has anyone any ideas how to get round this?

Thanks in advance

Edit -

The answer is patience!!!!!!!!!!!!

after  about 3 - 4hrs the recovery started again and went to completion

so if this happens to you don't panic - just wait

[WAWood · Accepted solution]

@GrayCon 

You can't -- as you should have checked here BEFORE you forced this, as your PC's "disk" drive is too small to support a reset based on internal feature.

You have to create and use external media in the form of a 32GB USB stick to do such a reset.

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205