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Locked

‎02-03-2019 08:59 AM

HP Recommended
Product: Hp stream 11

I have a used locked HP stream 11 that I need to reset and I do not have the password. Using other methods I found on websites I can get to the reset but it keeps saying I need to free up space.  I want to wipe it clean to factory settings.  Please help. 

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1 REPLY 1

‎02-03-2019 09:15 AM

HP Recommended

Hi:

 

If the notebook came with W10 or was upgraded to W10, see my solution to the issue at the link below...

 

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/How-to-wipe-a-HP-Stream-Laptop...

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