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Locked

‎07-21-2020 04:15 PM

HP Recommended
Product: HP Laptop 15-db0xxx CTO
Operating System: Microsoft Windows 10 (64-bit)

I need to reset my laptop and wonder how to down load the factory installed hp apps

1 REPLY 1

‎07-24-2020 05:57 AM

HP Recommended

@Dukker

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

You can perform a System Recovery https://support.hp.com/in-en/document/c04758961 and that will Reset the Notebook back to factory settings

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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