Resetting my Windows Vista pavilion laptop and when it boots up nothing but a command prompt shows u

[Dareder34]

I reset the PC and when I boot up the computer the only thing that is displayed on the screen is a command prompt. How do I get past this?

[Jeet_singh]

@Dareder34,

Thank you for posting your query on HP Community,

Let's try these steps here: 

Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.

You may try to run a test on the hard drive from Bios. 

Depending on the test results if the test passes, then you might have to perform a system recovery using the recovery media. 

You may follow the steps suggested in this support document for - HP Notebook PCs - Performing an HP System Recovery (Windows Vista)

Let me know how it goes for further assistance!

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