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- Notebook Operating System and Recovery
- Resetting my printer to factory setting, to clear all memory...

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10-25-2021 02:32 PM
My printer has been working quite perfect for 2 years with Ubuntu 20.04. Than i tried to to connect it to a Samsung mobile phone, which didn't work. Than i returned to the previous USB connection, but was unable to print anymore. If I could make a factory reset, I believe i could erase all previous programming in the Printer, and then install the printer again with th USB connection. However, i cannot find a way to make to make a factory reset. Any help is wery welcome!
Erik.
10-28-2021 09:46 AM
Welcome to the HP Support Community.
Let's restore the network settings on the Printer: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.
Once done, connect the Printer to the WiFi.
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee