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- Restart issue when placed on flat surface

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07-14-2025 02:22 PM
Hi
I have been facing problem with my laptop since I bought it in Feb,
It restarts on its own, initially it was problem with the drivers due to update ran recovery from cloud, now when I place it on flat surface it get heated up and restarts, am really frustrated can someone please guide what's could be the possible reason, I would be very grateful, I am using HP spectre 16 inch, intel evo edition with 1TB drive and 16 GB ram and 6GB Geforce RTX
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