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HP Recommended

Hi 

I have been facing problem with my laptop since I bought it in Feb,

It restarts on its own, initially it was problem with the drivers due to update ran recovery from cloud,  now when I place it on flat surface it get heated up and restarts, am really frustrated can someone please guide what's could be the possible reason, I would be very grateful, I am using HP spectre 16 inch, intel evo edition with 1TB drive and 16 GB ram and 6GB Geforce RTX 

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