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- Restarted during win10 install, doesn't boot from anything s...
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04-05-2020 05:29 PM
hp product number n5y24ua#aba
Restarted during win10 install, doesn't boot from anything since then.
Gives error upon starting: 0xc000000f
HP PC Hardware Diagnostics UEFI
Smart CHECK: Passed
Long DST: FAILED
FAILURE ID: 9SG724-7QGA30-MFPWMF-619C03
Product ID: N5Y24UA#ABA
Hard Drive 1
Solved! Go to Solution.
Accepted Solutions
04-05-2020 06:20 PM
Hi:
That error code means that you will have to replace the drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
http://h10032.www1.hp.com/ctg/Manual/c04763999
After you replace the hard drive, you can reinstall W10 for free by making a bootable USB W10 installation flash drive using the media creation tool at the link below.
https://www.microsoft.com/en-us/software-download/windows10
After W10 has completed installing, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/us-en/drivers/selfservice/hp-15-f300-notebook-pc-series/8499333/model/8788166
04-05-2020 06:20 PM
Hi:
That error code means that you will have to replace the drive and reinstall the operating system.
Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.
http://h10032.www1.hp.com/ctg/Manual/c04763999
After you replace the hard drive, you can reinstall W10 for free by making a bootable USB W10 installation flash drive using the media creation tool at the link below.
https://www.microsoft.com/en-us/software-download/windows10
After W10 has completed installing, you can install the drivers and available software from your notebook's support page.
https://support.hp.com/us-en/drivers/selfservice/hp-15-f300-notebook-pc-series/8499333/model/8788166
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