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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Restore Factory Windows

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03-30-2025 01:54 AM
Hello, I would like to request the Windows 11 Home ISO for HP Victus 15 fb1013dx, the ISO that comes with the Laptop when you first use it with all HP applications (McAfee, HP Privacy, Omen Gaming Hub, etcetera). I request this because I accidentally deleted the original Windows 11 ISO that the laptop came with. So I want to re-install it if it were a completely new laptop. I know I can manually install these but I want the ISO, please I tried using the HP Cloud Recovery tool to create a bootable USB it starts downloading the files but at the end it fails and even after trying several Times it keeps failing and giving me the errror 0xC00405
03-31-2025 01:00 PM
@Alimindreader, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Restore Factory Windows!
We're thrilled to have the opportunity to assist you and provide a solution.
Unfortunately, I can't directly provide the Windows 11 Home ISO for your HP Victus 15-fb1000 laptop. However, you can achieve a factory reset with pre-installed HP applications by following these steps:
HP Cloud Recovery Tool:
- Download and install the HP Cloud Recovery Tool. Run the HP Cloud Recovery Tool | HP® Support
- Use the tool to create a recovery USB drive that includes the original operating system and HP applications.
HP Recovery Media:
- Visit the HP Recovery media (You can refer to this link)
- Order a recovery USB that includes the factory-installed OS and applications for your specific laptop model.
Windows Recovery:
- If you prefer installing a fresh copy of Windows 11, you can download the Windows 11 ISO from the Microsoft website.
- Use this download to install Windows, then manually reinstall HP applications like McAfee, HP Privacy, and OMEN Gaming Hub from the respective official sites or the Microsoft Store.
Hope this helps!
Take care, and have an amazing day!
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ZOEY7886
I am an HP Employee