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‎06-24-2022 02:15 AM

HP Recommended
Product: HP Notebook - 17z-ak000 CTO

Not sure I'm doing this right. But here it goes I purchase a new motherboard for my17Z-AK000 laptop and my hard drive was corrupt. reformatting my hard drive of course I have no operating system is there a way I can purchase some restore disk to get back running. Kirk S

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1 person had the same question
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‎06-24-2022 03:10 AM

HP Recommended

Hello @bymyself2004 

 

Quote: "

You can use the HP cloud recovery tool on another Windows PC running Windows 7 64 bit or newer to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.

"

 

See this post:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/HP-Stream-Purple-Paper-Weight/m...

 

best regards

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