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‎03-20-2019 08:01 AM

HP Recommended
Product: Tablet-37TF1AD
Operating System: Microsoft Windows 10 (64-bit)

Now I want to use reset this PC option cause my notebook had been slow and showing black screen recently 

And I see a "keep my personal files" option when trying to reset

But Th device only has a "Windows (C:)" 

And Iam afraid that my files will be deleted after all cause they are on the "C"

Is this right or my files are gonna be safe?

Thanks in advance 

1 REPLY 1

‎03-20-2019 01:32 PM

HP Recommended

@PlusUltra 

 

Please use option "keep my personal files" and follow on screen instructions. Your data/files will stay safe.

 

Regards.

BH
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