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‎11-04-2019 05:32 AM

HP Recommended
Product: HP Pavilion 15-CX0172TX
Operating System: Microsoft Windows 10 (64-bit)

Hello, I bought the HP Pavilion 15-CX0172TX 5 months ago in Thailand. I've uninstalled the system that it came with it and Installed the Professional version of Windows as i got an SSD drive for the Operation System, That means I've formatted the drive it came with it.

I wanted to ask if there's any way that i could get the Laptop back to the Operation System it came from the day i bought it?

I mean to the OS that was installed in the factory?

Thanks for the help!

1 REPLY 1

‎11-04-2019 06:36 AM

HP Recommended

Hello

 

answer is NO.  You had to capture Windows partition by yourself  when you get the notebook the first day,  and keep the file with Windows 10 factory installation in an external storage to be able to reapply it now.

 

To have back windows working , you have to reinstall Windows 10 OS from scratch , then manually install all needed drivers for your notebook.

 

BYe

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