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HP Recommended
hp notebook 15-dy1751ms
Microsoft Windows 10 (64-bit)

I have installed Windows 10 enterprise LTSB version in my laptop for my professional purpose. But now i need to install the drivers. I have downloaded them form hp support and installed them. But some of them are not supporting that OS like Touchpad and else. Now i need a help to either solve the issue of drivers or go back to the old version i.e., Windows 10 home edition.

1 REPLY 1
HP Recommended

@Rishi5632 Greetings from the HP Community!

HP does not recommend using a retail copy of windows, hence reverting to the OEM is the best way forward to avoid all driver related issues,

That said, here's all you need to know about restoring the OEM back on the device:

  • You may want to use the recovery media you had created at the time of purchase, If you don't have an HP Recovery media, you'll need to order a recovery media: Click here for steps Or you may also attempt to download the same using the steps on this link: click here

  • For details on how to perform a successful reset: click here

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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