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Windows 11 Support Center. -
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HP Recommended
HP Recommended
You will need a forensics app as it seems your PC cannot access the file information table.
Try one of the forensics apps such as File Scavenger to recovery any uncorrupted files.
The app cannot be installed on any drive that you want to recover files from.
I keep it on a separate computer and attach the problem drive using USB3
It can recover data from a formatted drive. Cannot recover from a "wiped" drive.
select * or whatever files you are looking for such as *.docx in the "look for"
Set your USB drive in the "Look in". You may need to do a long search if FAT is corrupted
The following image shows the list of file that File Scavenger can recover
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