Rollback From Windows 11

[Elainepool12]

HP Laptop 15.6 Screen. Windows 10, 64 bit. I did not like Windows 11 so was doing a roll back to 10. During the process computer crashed. When trying to restart, I get HP logo, the Welcome, then resetting computer ...do not turn off..at 64 Percent. That immediately goes away and computers restarts over and over and over with same 2 screens. can not do anything else on it.

[Paul_Tikkanen · Accepted solution]

Hi:

You can create a bootable USB recovery drive with the HP cloud recovery tool that will reinstall W10 the drivers and the software that originally came with your notebook.

Here is an info link for how to use that utility.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

You will need to have access to another Windows PC running W7 64 bit or newer and a 32 GB USB flash drive to create the recovery media.

You will lose all data on the hard drive by using this method to recover your PC.

[Elainepool12]

Thank you so very  much!

I can't figure out how to high 5 so here is my version to you

^5

[Paul_Tikkanen]

You're very welcome.