• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 250 G8 Notebook PC (1T4K6AV)
Microsoft Windows 11

New 250G8 has two folders in root drive named Recovery and HP. I think these are to do with any recovery to factory settings.

Any reinstall will always be a clean download from Microsoft, never the HP option.

Basically can I delete these, or at least copy them to external drive.

Just want to keep things tidy,

Grateful for any advice.

Many thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Make a Recovery USB flash drive from the  Recovery utility  or the HP Cloud Recovery before you delete it. It is handy to have if things go wrong.

 

The contents of the HP folder have already been discussed in th thread at the following hyperlink.

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/What-is-this-HP-folder-for/td-p...

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

Make a Recovery USB flash drive from the  Recovery utility  or the HP Cloud Recovery before you delete it. It is handy to have if things go wrong.

 

The contents of the HP folder have already been discussed in th thread at the following hyperlink.

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/What-is-this-HP-folder-for/td-p...

 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Thank you, both gone to external and will delete later.

Thanks again

HP Recommended

For future reference:

When you go to the Cloud recovery web document to create the USB recovery drive, be sure and use 2V8H7UT#ABA instead of the one that you put in your initial post.

 

Product ID 2V8H7UT#ABA should be the one on your notebook's  BIOS or in  the MSINFO window.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.