Rst17.8.0.4507

[favuamu]

intel rst 17.8.0.4507 raid driver on my PC the cd drive does not recognize the cds it has written the tpm is not found and now I discover that in the bios the rst cannot connect with the disk what can I do for the rest the pc works well

THANKS FOR THE REPLY

[Kuroi_Kenshi]

Hi @favuamu,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

We're looking forward to helping you get back up and running! 

Best regards,

Kuroi_Kenshi

[favuamu]

Hi, the serial number is 4ke34ea#abz and it's da0058nl, thanks for your help.

[Kuroi_Kenshi]

Hi @favuamu,

Welcome to the HP Support Community!

Thanks for reaching out!

Your HP Notebook 15‑da0058nl is showing Intel RST 17.8.0.4507 RAID driver issues, TPM not found, and the BIOS not connecting to the disk. This is usually caused by BIOS misconfiguration or outdated Intel Rapid Storage Technology drivers. The PC works otherwise, so you’ll need to reset BIOS storage settings and reinstall the correct RST driver from HP’s support site.

Restore BIOS Defaults.

Please refer to the following link for assistance.

https://support.hp.com/in-en/document/ish_9957700-9957930-16 

Kindly Update BIOS using the following link

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Run Hardware Diagnostics

Please refer to this link

Run Hard Drive Test to verify SSD/HDD health

Run Component Test > TPM to check Trusted Platform Module

If TPM is missing, a BIOS update may be required.

I hope this helps

Take care and have an amazing day ahead! 🚀

Best regards,

Kuroi_Kenshi