-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Running a performance tune-up check resulted in all RED

Create an account on the HP Community to personalize your profile and ask a question
01-08-2023 09:35 PM
Hello, I ran a performance tune-up check after updating my BIOS Firmware, and I think I used the wrong update. Because while running the performance test, there were big red X's next to Deleting temp files, Deleting prefetch files, Emptying Recycle Bin. Followed by a list of noted with codes all in RED!!! They read as the following:
1. [A1]- The specified module could not be found. (Exception from HRESULT: 0x8007007E).
2. [A1]- Operation not completed.
3. [B1]- (Exception from HRESULT:0x8007007E).
4. [B1]- Operation not completed.
5. [D1]-The specified module could not be found. (Exception from HRESULT:0x8007007E).
6. [DO]- Operation not completed.
I don't know what any of this means. Please help. I don't know how to un update the BIOS!!!!