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- HP Community
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- Notebook Operating System and Recovery
- SD-HC card not detected on boot manager

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09-19-2019 08:02 AM
hello , i have a problem with the sd card reader ,i have an hp 15-r138nl with a sd reader , i made the sd bootble to istall windows 10 cleanly ,( windows is already installed in the pc) the problem accours in the boot manager where the sd card is not detected, i activated the legacy option from the bios, i have set the diskette usb as the first boot device, but nothing changes.
so I would like to know if this is normal or not?
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09-19-2019 10:15 PM - edited 09-19-2019 10:31 PM
If you have created a bootable SDHC drive, have you tried this:
- press and hold the power-on button of the PC for at least 5-6 seconds to completely shut it down ?
- Insert the drive in
- Press the power-on button once to start the PC and
- Immediately start hitting F9 repeatedly
F9 will open HP Boot menu and it will list all options available to boot from at that moment . Do you see your SDHC device there ?
- If you still cannot see it there,
Would that be an option for you - would you be able to try with a plain USB flash drive ?
You need one at least 8GB in size.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-19-2019 01:29 PM
Hello @Dado_
Thank you for posting.
Make sure the Windows is properly written and that the memory card has been configured properly.
- Would you be able to re-create the SD card and make it bootable again ? Make sure you re-download the Windows 10 ISO and that you follow the instructions from here (this website) >> https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-prepare-bo...
After that, try booting again.
* Important - make sure you follow the steps in the instructions.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
09-19-2019 02:10 PM - edited 09-19-2019 02:19 PM
thank you for reply , i make sd bootable with rufus , i think can't install windows 10 from sd card because if i put the usb pendrive without bootable windows os is detected in boot manager ... but the sd card not , i will try to remake the sd card bootable ....
ps. i had make sd card bootable also with media creation tool of microsoft , but it don't work 😞
09-19-2019 10:15 PM - edited 09-19-2019 10:31 PM
If you have created a bootable SDHC drive, have you tried this:
- press and hold the power-on button of the PC for at least 5-6 seconds to completely shut it down ?
- Insert the drive in
- Press the power-on button once to start the PC and
- Immediately start hitting F9 repeatedly
F9 will open HP Boot menu and it will list all options available to boot from at that moment . Do you see your SDHC device there ?
- If you still cannot see it there,
Would that be an option for you - would you be able to try with a plain USB flash drive ?
You need one at least 8GB in size.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013