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HP Laptop PC 15-dy2000 (2D115AV)

I just bought a new laptop a couple months ago.  For some reason the SD card reader stopped working.  I've tried several of the suggestions on here and nothing works.  any ideas anyone?

 

I'm also wondering if you are limited to the amount of icons you can place in the taskbar.  I'd like to add my calculator icon but it won't stay.  

 

Thanks

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