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‎06-22-2019 05:39 AM

HP Recommended
Product: Pavilion 15 au102tx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I'm having an error message when i turn on which is Smart Hard Disk Error 301. I have 2 options in the message which is F2 and Enter to start up the computer as normal. I press F2 to run a system test and my failure ID:  GLRW1T-8JX9MD-MFPUQ1-60AF03 and can please help me identify the real problem behind this.

1 REPLY 1

‎06-23-2019 12:31 AM

HP Recommended

The error code= "Hard Disk 1 SMART Hard Drive Detects Imminent Failure".

Your hard drive is failing fast and will need to be replaced.

Example of compatible hard drive:
https://www.amazon.com/Black-500GB-Performance-Mobile-Drive/dp/B00QFXOL5G/ref=sr_1_1?ie=UTF8&qid=153...

Maintenance & Service Guide shows how to change it:
https://support.hp.com/us-en/product/hp-pavilion-15-au100-notebook-pc/12499208/model/12732684/manual...

If you don't have Recovery Media to install Windows on a new drive you can make it using HP Cloud Recovery software on your Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-au100-notebook-pc/12499208/model/127...

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