SMART Hard Disk Error.

[JohnTraw]

Hello, my HP Notebook - 15-bs130nia showed the error ''SMART Hard Disk Error.'' My system went on further to say that the SMART Hard Disk check detected an imminent failure. 

I pressed f2 to open my system hardware diagnostics and selected quick check it showed me:

SMART CHECK: NOT AVAILABLE - EXECUTING DST

SHORT DST: WARNING 

My legacy support is enabled in the BIOS and I don't know what's wrong. I've been at the issue for hours, I don't know what the solution is. 

[Paul_Tikkanen · Accepted solution]

Hi:

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

After you replace the hard drive, using another PC running W7 64 bit or newer, you can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook on the new SSD.

Here is an info link for how to use that utility.  You will need a 32 GB USB flash drive to create the recovery media.

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10) | HP® Customer Support

[JohnTraw]

There's no way to save my Hard drive? It's been corrupted?

[Paul_Tikkanen]

Probably not.

You can purchase a Sata to USB cable .and after you remove the drive, you can plug one end of the drive into the adapter and the other end into your PC's USB port and see if you can read/copy any files from the drive to the PC.

Something like this.

Amazon.com: BENFEI SATA to USB Cable, BENFEI USB 3.0 to SATA III Hard Driver Adapter Compatible for ...

[JohnTraw]

Can a full factory reset fix the issue instead of reinstalling windows and getting an SSD? If not can I still use the Hard drive that was corrupted for reinstalling windows?

[Paul_Tikkanen]

You can try making the USB recovery media with the cloud recovery tool, and see what happens.

You will lose all data currently on the hard drive if you do.

[JohnTraw]

I understand, but will the system work fine afterwards?

[Paul_Tikkanen]

That I can't say.

When you get the failure error you got, it normally means the hard drive is kaput.

You have nothing to lose by trying to reinstall Windows on it, but don't get your hopes up.