SMART Hard disk error

[utietze]

Since yesterday my PC Envy 27 is reporting Smart HD error.   The error message details are:

Hard drive name: 10000LM014-1EJ164-SSHD

Volume: C:\;D:\

I managed to save my files. The PC ist still rebooting but with repeated error notice. I did the Windows 10  hard drive diagnosis, which does not show any problems. The HP Hardrivetest shows:

Error ID: Q0F619-7GF887-X87R6K-609U03

Product ID: K2D53EA#ABD.

Is there any repair tool that can fix the problem?

Thanks for replay, Ulrich

[lasvegaswireman · Accepted solution]

A Smart HD Error normally indicates that the hard drive is about to fail or has already failed. The only remedy is to replace the hard drive with a new unit. If the computer is still under warranty, please contact HP Customer Support to start a claim... If the computer is no longer under warranty, please purchase a new hard drive to replace the bad one.

If you have any further questions, please don't hesitate to ask.

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[utietze]

Thanks for answering. I just bought on a new hard drive and will clone my current drive.