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‎01-24-2017 11:31 AM

HP Recommended
Product: Pavilion dv6 Notebook 6060sa
Operating System: Microsoft Windows 10 (64-bit)

On switching on I saw the SMART hard disk imminent failure message. I ran the hard disk test in system diagnostics and immediately received the SMART check failed message. Failure ID 9GF4QX-5K28GQ-MFHI4J-609V03. Product ID LR149EA#ABU.

What's the verdict guys?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-24-2017 01:10 PM

HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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3 REPLIES 3

‎01-24-2017 01:10 PM

HP Recommended

The hard drive has failed/is failing and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance if you have a 500GB hdd you could use a 750GB hdd but not a 320GB hdd.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎01-30-2017 05:35 AM

HP Recommended

Thanks CherylG. Hard drive now replaced and laptop up and running again thanks to your response to my query.

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‎01-30-2017 09:31 AM

HP Recommended

You're very welcome. Thank you for posting resulting success!

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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