SSD Suspect - How to update BIOS and Recover Windows on a new SSD pls

[MrAlpinaMan]

Hi, 

Tried built in recovery options 

On screen get : 

Boot Device Not found - Please install an operating system on your hard disk.

Hard Disk - (3F0)

Need to know how to get recovery media 

[A_Gayathri]

Hi @MrAlpinaMan ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to update the BIOS and recover Windows on a new SSD for your HP ENVY X360 - 13-ag0999na, you can follow these steps:

Step 1: Prepare the Recovery Media

1. Obtain Recovery Media:
   • From HP: If you didn't create a recovery drive before your SSD failed, you can order a recovery USB from HP. Visit the HP Support website and search for recovery media for your specific model.
   • Create on Another Computer: If you have access to another Windows 10 computer, you can create a Windows 10 installation media using the Windows 10 Media Creation Tool.

Step 2: Update the BIOS

Download BIOS Update:

• Visit the HP Support website and search for your laptop model.
• Download the latest BIOS update for your model.

Create a BIOS Update USB:

• Follow the instructions provided with the BIOS update download. Usually, it involves copying the BIOS update file to a USB drive and creating a bootable USB.

Update the BIOS:

• Insert the BIOS update USB into your laptop.
• Power on your laptop and immediately press Esc repeatedly, then press F10 to enter the BIOS setup utility.
• Follow the on-screen instructions to update the BIOS.

Step 3: Install Windows on the New SSD

Insert the Recovery Media:

• Insert the Windows 10 installation media (USB or DVD) into your laptop.

Boot from Installation Media:

• Power on your laptop and press Esc repeatedly, then press F9 to enter the Boot Menu.
• Select the USB drive or DVD as the boot device and press Enter.

Install Windows:

• Follow the on-screen instructions to install Windows 10 on your new SSD. During the installation process, you can choose to format the new SSD to ensure a clean installation.

Activate Windows:

• If prompted, enter your Windows 10 product key. If your laptop came with Windows 10 pre-installed, it should automatically activate once connected to the internet.

Step 4: Install Drivers and Updates

Install HP Drivers:

• After Windows installation, go to the HP Support website and download the necessary drivers for your model. Install them one by one.

Windows Update:

• Run Windows Update to ensure your system has the latest patches and updates.

Additional Tips

• Backup Important Data: Before proceeding with the installation, ensure that you have backed up any important data from the old SSD if possible.
• Create Recovery Drive: Once the new system is up and running, create a recovery drive to avoid similar issues in the future.

Refer to this document:  HP ENVY x360 - 13-ag0999na  User manual 

I hope this helps. 

Take care and have a good day.

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