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‎03-29-2020 06:35 AM

HP Recommended
Product: Pavilion 65XX
Operating System: Microsoft Windows 10 (64-bit)

FAILURE ID: 9PMVEF-533A2R-XD002J-60RD03 This is the code that i see when i start up my pc in the hard diske test. Does someone know the reason of this problem?

Thank you

1 person had the same question
1 REPLY 1

‎04-01-2020 09:47 AM

HP Recommended

@EMA995ITALY

 

Welcome to HP Community

 

This is a Hardware issue with the Hard drive and it needs to be replaced

 

I suggest you contact HP Support for Service Options

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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