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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- STUCK ON REstarting screen

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03-29-2026 06:19 AM
i performed dism health restore and after few hours it completed 100% now im stuck on black screen with (restarting) in the middle since 5 hours.
all this happened after i trying to decrypt my hard drive and suddenly problems start to happen
03-30-2026 10:22 AM
Hi @HassanJamal,
Welcome to the HP Support Community! We're stoked to have you on board!
To help us get started on resolving your issue, could you please share the model name of your device?
We're looking forward to helping you get back up and running!
Best regards,
I'm an HP Employee.
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