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HP Recommended
Microsoft Windows 11

After I updated my windows, I have been encountering some issues with my laptop, my screen starts flickering after using it for an extended amount of time, my audio sounds distorted and for some reason I can't access my 'sign-in option' it just keeps loading without showing any pop-up and I can't find my Bluetooth in my device manager.

6 REPLIES 6
HP Recommended

Was this just a routine Windows Update? Or did you upgrade from Windows 10 to Windows 11?



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I can't really say, but I think it was a routine Windows update, bear in mind I have the Windows 11  installed not quite long

 

Really appreciate the response.

HP Recommended

OK, since you're already running Win11 then go into Windows Update and see if you can remove the recent update.  If that caused the issue, removing it will clear things up.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

This is what I saw when I tried uninstalling the windowsThis is what I saw when I tried uninstalling the windows

HP Recommended

Don't know what to tell you as YOU said you did a routine update -- which should have shown up in the list.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Even IScreenshot 2024-03-30 172050.png don't know what I can say, what about the sign-in issue, do you by any chance have or know anything I can do to that, it just keeps loading without showing shoeing any pop-up and I can't change my password also

 

Thanks for your time and response, really appreciated 

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