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‎07-24-2024 07:34 AM

HP Recommended
Operating System: Microsoft Windows 11

My screen flickered and then blacked out. I had a hub hooked up with two other monitors, but I can't get a picture on any of them. I took the bat cover off and remove the battery. Now when I turn it back on, I get this message and then the screen goes blank again.

The CMOS checksum is invalid. The CMOS will be reset to the default configuration . and will be rebooted. Please check Setup options to see if they change.

CHOS Reset (502)

ENTER - Reboot the system

For more information, please visit: www.hp. com/go/ techcenter/startup

1 REPLY 1

‎07-24-2024 09:34 AM

HP Recommended

Hi @Church4uok 

 

most probably your laptop model has the CMOS battery integrated in the main battery, and then when you remove the battery you get this error.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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