• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 - 15-bl075nr
Microsoft Windows 11

Hi - It is simply annoying that the Screen starts dimming and in few seconds the screen locks, whenever I move few seconds from the screen. I've tried the BIOS Procedure, I've put all Screen & Sleep to Never, I've done whatever possible on Settings and Power Panel and this significant issue is still there. I've put Disk Sleep on NEVER as well and the problem is still there.

I cannot change the "When you are away" (it appears "Every Time" but grayish and I can't change this one to NEVER). It says that due to Windows Hello I cannot see some functions.

I still need the Windows Hello functions (Face, Finger, PIN).

Can you help to STOP this stupid dimming and screen lock?



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.