Screen froze during BIOS update

[MeghaRoshan]

The screen has been the same for about 1.5 hrs now

[asmita6658]

Hi @MeghaRoshan

Welcome to the HP Support Community. 

Try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery (This step might not be applicable for PCs with in-built batteries). 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

Step 2 BIOS Restore -

1) Shutdown the computer. 
2) Hold down the Windows and B button together while the computer is still turned off. 
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears. 
4) Follow on-screen instructions and click on OK.

If the issue still persist, try recovery the BIOS using a recovery flash drive. Refer to this video link for step by step instructions. You may download and install the BIOS from this link. 

Let me know how that goes. 

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