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HP Recommended
HP pavilion notebook 15ab516TX
Microsoft Windows 10 (64-bit)

The screen has been the same for about 1.5 hrs nowThe screen has been the same for about 1.5 hrs now

 

1 REPLY 1
HP Recommended

Hi @MeghaRoshan

 

Welcome to the HP Support Community. 

 

Try these steps -

 

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery (This step might not be applicable for PCs with in-built batteries). 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

 

Step 2 BIOS Restore -

1) Shutdown the computer. 
2) Hold down the Windows and B button together while the computer is still turned off. 
3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears. 
4) Follow on-screen instructions and click on OK.

 

If the issue still persist, try recovery the BIOS using a recovery flash drive. Refer to this video link for step by step instructions. You may download and install the BIOS from this link

 

Let me know how that goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.