• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-31-2019 01:07 AM

HP Recommended
Product: Example: Pavilion G4
Operating System: Microsoft Windows 8 (32-bit)

I have an HP Pavilion G4 Laptop that was working completely fine 2 hours ago. Then when I started opening it again the screen isn’t working. The power and wifi button are lit and the caps lock is blinking continuously with 2-3 second pauses in between. I’ve already tried the ‘removing the battery and pressing power for 15 secs’ method and ‘pressing the windows key and B key’ method and also pressing on the keyboard. Please help! Thank you. 

2 REPLIES 2

‎05-31-2019 01:17 AM

HP Recommended

Hi,

Is there a sequence to the blinks inbetween the pauses? Example 3long, 3short, pause, 3long, 3short,pause

 

Let me know,

David

Was this reply helpful? Yes No

‎06-02-2019 02:43 PM

HP Recommended

It’s 5 blinks then a pause. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.