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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Screen keeps bluescreening

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06-17-2022 12:34 PM
Hello GrimTimes,
first check your installed HDD.
Follow this guide:
HP Desktop PCs - Testing the hard drive using SMART
https://support.hp.com/us-en/document/ish_3894103-3152626-16
( Equally applicable to notebooks, because it's all about the hard drive )
What is the result of "SMART Short Self-Test: Runs a short self-test on the hard drive." ?
Please report your results.
best regards
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06-17-2022 12:58 PM - edited 06-17-2022 01:17 PM
Hello GrimTimes,
well the SSD logical filesystem and its allocation table can also be corrupted.
(1) Can you post a clear picture of the error message ?
(2) Follow instructions from INTEL
How to Resolve Blue Screen Error with WHEA_UNCORRECTABLE_ERROR in Windows*
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much
06-18-2022 04:10 AM
Hello GrimTimes,
in your case, it is not possible to repair the windows operating system. A complete (re)installation is necessary !
Do you have very important private data on the SSD ? In this case you should boot from a bootable Linux distribution written on a USB stick. Then you could backup data to an external USB hard disk.
If you are very unsure, I would have the device installed at a professional notebook repair store. That is my personal advice.
Please report your results.
best regards
---
Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.
Do this on the post I wrote that helped solve it.
Thank you very much