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- Re: Screen keeps showing "locking"

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08-04-2020 12:22 AM - edited 08-04-2020 01:38 AM
Whenever I'm playing GTA V or Rainbow Six Siege, my laptop suddenly goes on to show me "locking" screen then it just turn black and I need to manually turn it back on. It happens only after the BIOS update about a week ago. I need help resolving this situation.
08-15-2020 10:56 PM
Hi there !
Let me make this thing clear . I AM NOT HP TECHNICIAN OR SUPPORT AGENT. I AM JUST AN OLD HP CUSTOMER. WHATEVER SOLUTIONS I SUGGEST YOU ARE DOING IT ON YOUR OWN RISK. I AM NOT RESPONSIBLE FOR ANY KIND OF FAILURE. IF YOU RAN INTO IT.
I recommend you to rollback the BIOS Update.
TRY THIS :
In the SYSTEM DIAGNOSTICS(HP PC HARDWARE DIAGNOSTICS UEFI)>FIRMWARE MANAGEMENT>BIOS ROLLBACK.
This will downgrade your BIOS to the previous one.
HOPE THIS HELPS. PLEASE ACCEPT THIS AS A SOLUTION IF IT WORKS WELL. LET ME KNOW HOW DOES IT GO.
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