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Locked

‎09-29-2024 12:16 PM

HP Recommended
Operating System: Microsoft Windows 11

I bought this new hp laptop and once I started to set it up my device goes to this white screen saying that my device with my serial number is locked and cannot access the internet. I fully restored my pc multiple times, I installed Windows 11 on my pc thinking that will help but nothing works, the pc only last for about 2 minutes before it'll go to the white screen. What should I do? I don't want to return the laptop either. Is there a way my serial number can be unlocked or something?

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