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Matt75 Student
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Set up details

Hp laptop dboo43na and a4

I messed up the setup details and now I cannot log on with user name and password please can you help

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Message 2 of 2
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HP Recommended

Set up details

Hello @Matt75 


Welcome to the HP Support Community.


I assume this is a new computer or Windows may have been reinstalled (freshly installed) .


If this is the case, just restore the device back to factory default condition and set it up again >> here is how to do it >>


Hope this helps.

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