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HP Recommended
Microsoft Windows 11

We do not have the set up ink cartridges that come along with the printer and it will not operate without them.   Can we just reorder them

1 REPLY 1
HP Recommended

Hi @Jerry_379,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

Yes, if you do not have the setup ink cartridges that originally came with your HP Officejet Pro 6968 printer, you can order replacement cartridges to get your printer up and running. Here are the steps to order new ink cartridges.

 

Identify the Cartridge Numbers:

  • Determine the specific cartridge numbers that your HP Officejet Pro 6968 printer uses. You can usually find this information in the printer's user manual or on the official HP website.

Visit HP's Official Website:

  • Go to the official HP website (https://www.hp.com) and navigate to the "Support" or "Supplies" section.

Order Cartridges:

  • Look for the option to order ink cartridges. You might find a section called "Shop for Ink" or "Ink and Toner."

Enter Printer Model:

  • Enter your printer model (Officejet Pro 6968) to ensure you get the correct cartridges compatible with your printer.

Select Cartridges:

  • Choose the specific ink cartridges you need based on the cartridge numbers.

Add to Cart and Checkout:

  • Add the selected cartridges to your cart and proceed to checkout.

Provide Shipping Information:

  • Enter your shipping information and payment details to complete the order.

Wait for Delivery:

  • After placing the order, wait for the ink cartridges to be delivered to your address.

Install the New Cartridges:

  • Once you receive the new cartridges, follow the instructions in your printer's manual to install them. This typically involves opening the printer lid, locating the cartridge slots, and inserting the cartridges until they click into place.

Printer Setup:

  • After installing the new cartridges, your printer should go through a setup process. Follow any on-screen instructions to complete the setup.

 

Remember that using genuine HP cartridges is recommended for optimal performance and to avoid potential issues.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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