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HP Recommended
Pavilion 15-ec1001na
Microsoft Windows 10 (64-bit)

I'm setting up my laptop for the first time. I get stuck setting up email. When I try to link Windows 10 Mail with **bleep** I get the following error: 0x80070490.

 

Also the Windows search won't search the Web.

 

So far everything else seems ok.

 

I've found guidance that says to reinstall Windows 10, but if I do that, won't I lose the laptop specific apps and settings?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Forbescook wrote:

... I've found guidance that says to reinstall Windows 10, but if I do that, won't I lose the laptop specific apps and settings?


@Forbescook 

 

You can re-install Windows 10 using

           https://www.microsoft.com/en-us/software-download/windows10

 

And remember to TICK option to keep all user programs and data (this is the default option but to be sure is to be sure).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Forbescook wrote:

... I've found guidance that says to reinstall Windows 10, but if I do that, won't I lose the laptop specific apps and settings?


@Forbescook 

 

You can re-install Windows 10 using

           https://www.microsoft.com/en-us/software-download/windows10

 

And remember to TICK option to keep all user programs and data (this is the default option but to be sure is to be sure).

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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