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‎07-14-2020 06:57 AM

HP Recommended
Product: HP 15-rb043ur

HP PC Hardware Diagnostics UEFI
-------------------------------
Testing Drive: 1
SMART Check : PASSED
SHORT DST : FAILED

FAILURE ID : 90E77W-000A64-XD7XGJ-60RP03
Product ID : 4UT13EA#ACB

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2020 07:16 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you will have to install a new disk drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05493256

 

View solution in original post

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1 REPLY 1

‎07-14-2020 07:16 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you will have to install a new disk drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05493256

 

Was this reply helpful? Yes No
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