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‎12-21-2018 05:34 PM

HP Recommended
Product: HP Pavilion 15-au063nr (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I have been facing the BSOD a lot recently with the Memory Management Error and decided to run the HP Diagnostic System Fast Test. The Short Drive Self Test had failed, however, no failure id was given, instead displaying a '-'. Does anyone know what the problem with my laptop could be?

 

Thanks

1 REPLY 1

‎12-22-2018 03:35 AM

HP Recommended

Hello @Anirudh37

 

Welcome to the HP Support Community.

 

Try also running the Windows built-in memory diagnostics. Details are listed here in Option 1 >>

https://www.howtogeek.com/260813/how-to-test-your-computers-ram-for-problems/

 

 

Let me know how it goes.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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