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Locked

‎12-04-2021 07:38 PM

HP Recommended
Product: Pavilion 15t-cb000 CTO Product number 1DU07AV
Operating System: Microsoft Windows 10 (64-bit)

I am running Windows 10 64 bit Home version 20H2 on my laptop. OS build 19042.1348. Since doing updates with HP Support Assistant, including a BIOS update, I have been having intermittent problems with lock ups and BSOD's while streaming videos and TV. I have not been able to resolve the issue with driver updates through HP Support Assistant and Windows Update optional drivers. Should I update to Windows 10 version 21H2?

Category:
1 REPLY 1

‎12-24-2021 10:01 PM

HP Recommended

I upgraded to 21H2. It didn't fix my lock up problem but another BIOS update did. I haven't had any issues with 21H2 but I don't do much with this device besides email, internet, and some streaming.

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