Side-by-side error while installing new application / sofrware

[Aryan6ShivA]

Hi HP Community. 

I have been using my HP Af114AU Notebook for a good couple of years now. Been having issues with downloading and installing new software/ application off-late. Every time I try installing I get shown an error which says- The application has failed to start because of incorrect side-by-side configuration. 

As a way to resolve , I have already tried the following after looking up multiple self-guide videos on YouTube - 

1) The regedit approach - Locating the side-by-side menu and checking if the default number is appropriately updated to the highest number. 

2) Tried uninstalling the current C++ drivers and install the latest ones. It is when I try installing the latest C++ Redistributable (Or any application / software for that matter ), when I see the same error Pop-up. So this has been quite an infinite loop. 

Any help/ suggestion in the direction of resolution will he highly appreciable. Looking forward to a fix

TIA, 

Shiva

[Riddle_Decipher]

@Aryan6ShivA That's a nice ID you've got there, let's make use of the destroyer to rid ourselves of this error 😉  Although, that's the extent of my Sanskrit, so we'll just address the issue in English, that said, the side by side error as you've rightfully diagnosed is an issue related to the C++ installer, there are a few methods available to fix this, let's get started:

Method 1: Try another installer

If you see this error when you try to install a program, it is possible the installer or installation package is corrupted. In this case, you should download a correct installer to set up the program. You can download its latest version from the program’s official website. Then try installing it on your computer. If the error came from the original installer, you won’t see the error now.

Method 2: Reinstall the problem program

If the error occurs when you are launching a program, the program may be corrupted. Reinstalling the problem program is helpful for fixing your problem. To do so:

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.

2) Type “control” and press Enter to open Control Panel.

3) Select Large icons in the View by drop-down menu.

4) Click Programs and Features.

5) Right click the problem program and select Uninstall.

6) Download the latest version of your program from the its official website and install it on your computer.

7) Launch your program and see if this fixes the error.

Method 3: Reinstall the Microsoft Visual C++ Redistributable Packages

The “side by side configuration is incorrect” error may occur because the Visual C++ Runtime on your computer is corrupted or missing. Reinstalling the Microsoft Visual C++ Redistributable Packages on your computer can help you restore the corrupted or missing Runtime. To do so:

1) On your keyboard, press the Windows logo key and R at the same time to invoke the Run box.

2) Type “control” and press Enter to open Control Panel.

3) Select Large icons in the View by drop-down menu.

4) Click Programs and Features.

5) Delete every Visual C++ Redistributable (right-click on each of the programs with the name of “Microsoft Visual C++ XXXX Redistributable” and then select Uninstall).

6) Go to the Microsoft Visual C++ downloads website to download the programs you have just uninstalled. Then install them on your computer.

7) Restart your computer. If this method works for you, the error won’t bother you again.

Method 4: Run system checks

The error may also occur because there are corrupted system files on your Windows 10 system. You should run some system checks to scan your computer and perform a repair. To do so:

1) Click the Start menu (the Windows logo) at the bottom left of your screen, then type “cmd“.

2)  Right-click “Command Prompt” and select “Run as administrator“.

3) Type “sfc /scannow” and press Enter on your keyboard.

4) Wait for the scan to complete. Then check to see if the error is gone.

5) If the problem persists, go back to Command Prompt, and then type “DISM.exe /Online /Cleanup-image /Restorehealth” and press Enter.

6) Wait until the process completes. Then check to see if this fixes the error.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.