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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Sign in option disabled Try Again after 2 hour later

Create an account on the HP Community to personalize your profile and ask a question
01-22-2024 10:11 AM
Hi @AJAYCH,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with signing into your Laptop.
"This sign-in option is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option, or keep your device powered on for at least 2 hours and then try again".
To reset a Windows account password:
- On the login screen, type any password and hit Enter. Windows will show the password as incorrect; click OK.
- Next, click the Reset password option.
- Now, you must answer the three security questions and press Enter. If the password is correct, a password reset option will appear.
- Enter your new password and then re-enter the password to confirm the same.
- Press Enter to sign-in to your user account.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee