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‎03-02-2017 08:59 AM - last edited on ‎03-02-2017 09:04 AM by Retired

HP Recommended

Hello,

When I extract there is no msi file or inf file.I checked in temp folder and also in swsetup folders. Can anyone provid eme with msi file.

 

Thnaks

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2017 11:59 AM - edited ‎03-03-2017 12:02 PM

HP Recommended

The one that supports Windows 10 as well is here >> http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_176103_1&swEnvOid=419...

 

info111.png 

 

All the information can be found in the 840 G3 drivers information and in support.hp.com

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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14 REPLIES 14

‎03-02-2017 02:23 PM

HP Recommended

Hello,

 

Thank you for posting.

 

Please, provide your full HP computer model and the product number as described here >> http://support.hp.com/us-en/document/c00033108

 

What is the operating system that you use ?

 

After that I will try to search what may be available for your computer model.

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‎03-03-2017 08:05 AM

HP Recommended

Hello,

 

I need to deploy on

windows 7 x64 pro

windows 7 x86 pro

windows 7 x64 enterprise

 

Hardware

I have diffrent hardware some are elite, some are 8300 desktops and some tablets

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‎03-03-2017 09:32 AM

HP Recommended

Hello,

 

The file for Windows 7 is the same (no matter the Windows edition - Home/Pro/Ultimate/Enterprise....).

I am unable to check for appropriate drive if you do not provide specific model as HP has literally hundreds of models and this one may be different for different models.

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‎03-03-2017 09:33 AM

HP Recommended

In Device Manager, do you have some hardware listed with yellow/exclamation mark ? If yes, could you provide the hardware ID ?

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‎03-03-2017 09:42 AM

HP Recommended

PCI\VEN_8086&DEV_9D31&SUBSYS_8079103C&REV_21

PCI\VEN_8086&DEV_9D21&SUBSYS_8079103C&REV_21

PCI\VEN_8086&DEV_9D3D&SUBSYS_8079103C&REV_21

PCI\VEN_8086&DEV_9D3A&SUBSYS_8079103C&REV_21

ACPI\HPQ6007

USB\VID_138A&PID_003F&REV_0104

USB\VID_18087&PID_0A2B&REV_0001

 

 

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‎03-03-2017 10:25 AM - edited ‎03-03-2017 11:22 AM

HP Recommended

Hello,

 

These are not related to the HotKey support.

Generally speaking I would recommend you visit the http://support.hp.com > click on the Drivers download section, enter the model and when ready choose the desired operating system.

When the drivers list load, click the +  to expand them all and download all the drivers and install them.

 

With regards to the ones you posted, here are what I think should be the drivers. In case my direct link do not work (because I found some generic ones not for the concrete model so to say, please visit http://support.hp.com, choose your model and download the concrete equivallent)

 

* PCI\VEN_8086&DEV_9D31&SUBSYS_8079103C&REV_21
* PCI\VEN_8086&DEV_9D21&SUBSYS_8079103C&REV_21  
>  ftp://ftp.hp.com/pub/softpaq/sp73001-73500/sp73137.exe  and or  http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73543.exe

* PCI\VEN_8086&DEV_9D3D&SUBSYS_8079103C&REV_21 (not sure 100%) > http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_169267_1&swEnvOid=406...
All drivers for HP Elitebook 840 G3 > http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7815295&swLangOid=8&swEnvOid=4060


* PCI\VEN_8086&DEV_9D3A&SUBSYS_8079103C&REV_21  >  Intel Management Engine Interface  > http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_162000_1&swEnvOid=406...

* ACPI\HPQ6007  >   http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6943835&swItemId=ob_132986_1&swEnvOid=405... (HP 3D DriveGuard)

* USB\VID_138A&PID_003F&REV_0104  >   http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_112146_1   (Fingerprint reader)

* USB\VID_18087&PID_0A2B&REV_0001 > https://downloadcenter.intel.com/download/26582/Wireless-Intel-Wireless-Bluetooth-Software-for-Windo... (bluetooth)


HotKey support for 840 G3 > http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=7815295&swItemId=ob_176103_1&swEnvOid=406...

 

I just tested this in a VM. When you extract the .exe sp77566 file (e.g. w/ 7-zip) inside you will find another one setup.exe to run

When you run it, it will extract in the user's Temp folder where you will find an MSI file

 

 

Hope this helps.

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎03-03-2017 11:11 AM

HP Recommended

I have downloaded the SP77566 and ran it. It created setup.exe file in SWsetup folder. I ran that. In C:\Users\********\AppData\Local\Temp folder it created , .msi file. So how can I deploy it MDT. Is there any silent install command with no restart.

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‎03-03-2017 11:20 AM - edited ‎03-03-2017 11:20 AM

HP Recommended

You can use remote deployment tools like Radia, MS SCCM or other endpoint client automatation or management tool.

 

As this is MSI, you can use it with the MS Installer parameters, for example:

 

/quiet

or

/passive

 

More info on the commands:

https://msdn.microsoft.com/en-us/library/windows/desktop/aa372024(v=vs.85).aspx

 

For example - the one in the Temp folder for me is

215c67.msi /passive

or 216c67.msi /quiet /norestart

 

 

Hope this helps

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎03-03-2017 11:52 AM

HP Recommended

Does this hotkey msi supports all operating systems.

i have

windows 10 x64

windows 7 x64

windows 7 x86

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