Sleep / Hibernation not working on this notebook ( model # 15-n065 ) ( Window-10-pro , 64-bit ).

[alexanderhernan]

Hello,

I have upgraded my HP notebook to Windows-10-PRO EDITION ( 64-bit ).

The upgrades went fine.

All device drivers appear to be installed and working.

Operating system works fine.

I am having a problem with Sleep / Hibrernation modes.

When I close the lid for a few seconds and then reopen the lid the notebook will not wake-up.

When the computer goes to sleep it appears to go to hibernation. Even though I disabled hibernation in the system power settings.

When I press a key on the keyboard the notebook will not wake-up.

It will not wake-up from sleep or hibernation mode.

I need to power cycle the notebook in order to log back into the notebook.

My other notebook ( HP 15.6" 15r011dx with Intel Pentium baytrail-M platform ) works fine with Windows-10 and wake-up just fine from sleep and hibernation mode. So I know this feature works with Windows-10.

How can I fix this?

Do I need to install aditional drivers/software?

Is this feature not supported on this HP notebook?

Thanks in advanced,
                                             Alex

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My hardware:

HP Pavillion 15.6" notebook with Intel-Core-i3 4005U haswell CPU ( model # 15-n065 )
Product # E8B13UA#ABA

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[ManjunathTech · Accepted solution]

Hi

Please find the link given below might help you to fix your issue.

http://support.hp.com/us-en/document/c03383935

[alexanderhernan]

Thanks,

I was able to fix the problem by installing the latest MEI driver from HP.

[ManjunathTech]

Hi

Good to know that the issue has been fixed.

[alexanderhernan]

It worked for a day and then went back to not working.

Your post is not a fix but a hack.

My other notebooks running windows 10 work just fine with sleep and hibernation.

HP needs to work with Microsoft and provide a solution because the Microsoft MEI driver keeps over riding your HP MEI driver for this model notebook and stops sleep / hibernation from working.

[Skrypai]

I tried all the tips from this and other topic.
But this did not help my problem.

I have HP EliteBook 8570p

I have hibernation issues after upgrading to Windows 10

Maybe the problem is the second HDD installed in place DVD?

Please, help.

[alexanderhernan]

What are your computer syptoms?

[Skrypai]

Monitor turns off the display and the keyboard and indicator is still.
More like Move to sleep and not hibernate.
By clicking on the keyboard of the laptop wakes up.