Sleep function

[KS1407]

The Sleep function dies not work. If I click Sleep the system Shuts Down. It needs a 10 second press on the start button to reset it and than a 1 second press to restart. Can any Stream 11 laptop have a Sleep function that works?

[Garp_senchau]

@KS1407, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Check Power Settings

• Right-click on the Start menu and select Power Options.
• On the left-hand side, click on Choose what the power buttons do.
• Check that the Sleep option is available under When I press the power button and When I press the sleep button.
• If not, you can click on Change settings that are currently unavailable and ensure the Sleep option is enabled.

Update Power Management Drivers

• Go to Device Manager (right-click Start > Device Manager).
• Expand the Batteries section, right-click Microsoft ACPI-Compliant Control Method Battery, and select Update driver.

Check for BIOS/UEFI Updates

• Go to HP's support page and search for your model.
• Check for BIOS/UEFI updates.
• If an update is available, follow the instructions carefully to update your BIOS. 
• HP Consumer Desktop PCs - Updating the BIOS (Basic Input Output System) (Windows) | HP® Support

Also, refer this guide for further troubleshooting: HP PCs - Sleep and Hibernate issues in Windows 10 | HP® Support

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,