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Message 1 of 10
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Slow Loading Times and Stuttering after BIOS Update

HP Recommended
HP Pavilion Gaming-15 Dk0005nt
Microsoft Windows 10 (64-bit)

Hello, I hope all of you are safe and happy. Also wishing you a Merry Christmas!

However, this Christmas is not going very well for me... I recently bought the HP Pavilion Gaming-15 model laptop, which was actually three months ago. Everything was fine. I could play everything without any lag or stutter. But after I updated my BIOS F.21 Rev.A everything went the opposite way. For example, when I try to play Tom Clancy's Rainbow Six Siege, it takes up to two minutes to load the game. Before the update, it was nearly five seconds or so. The same thing goes for the Battlefield series. When I enter Battlefield 1, 5, 4, 3 (doesn't matter actually) it takes up to 10 minutes for me to join a game. And when I enter the game I encounter huge stutters and lags. Also, the maps are not even loading completely.  Almost in every 5-6 seconds, my framerate drops to 5. Then it goes up to 60. And this continues... 

 

I tried checking my hard-drives all of them are fine and healthy, did the complete system check with the F2 button. (The one you can enter when you boot up) everything seems fine. I really want to know what the problem really is. I tried to update the BIOS even further to F.40 Rev.A but still no luck. I noticed that when I open my games folder, it also takes a while to load up the icons. And the fans are not doing very well since the F.21 Rev.A update. Any help will surely make my day. Thank you very much.

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Message 2 of 10
Flag Post
HP Recommended

@EmreY , welcome to the Community.

 

Here is a guide that may help you restore you BIOS to an earlier version: https://support.hp.com/us-en/product/hp-pavilion-gaming-15-dk0000-laptop-pc/26122224/model/30153365/...

 

Give it a try to see what happens.




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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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Message 3 of 10
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HP Recommended

Hey there, I tried your suggestion but no luck. I tried to flash the stock BIOS, but it seems like it is locked. Whenever I try to write the update to a USB I get this error;WhatsApp Image 2020-12-27 at 15.46.04.jpeg

I am guessing that this error is due to HP locking the old one so we cannot revert it again? Thank you for your answers.

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Message 4 of 10
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HP Recommended

You are welcome, @EmreY!

 

I suggest using the thumb drive method with the latest BIOS update to see what happens.  You are correct that HP normally states that once you have updated you can go back to the previous BIOS version.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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Message 5 of 10
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 I did it and it didn't make any difference. What I noticed is that the BIOS updates that I've applied have somewhat slowed down my fans. They are not working as before. Maybe the updates were meant to limit the CPU clock? I hope it is not. Because my computer runs really crappy. 

 

Even my old laptop with a 930MX GPU and 6300U CPU performs better when loading something. I just tested it and Rainbow Six: Siege loads up just in 3 seconds. With my current laptop, it takes up to 5 minutes. This seems like a really odd situation for me. I hope I can find a solution to this annoying issue soon.

Here are my User benchmark scores. In case It helps to find the solution.

https://www.userbenchmark.com/UserRun/37563467

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Message 6 of 10
Flag Post
HP Recommended

@EmreY

 

I have asked the appropriate person within HP for some help.  I will get back to you as soon as I get a reply.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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Message 7 of 10
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HP Recommended

Thank you so much for your help! Much appreciated sir! 

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Message 8 of 10
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HP Recommended

You are very welcome, @EmreY!

 

Please be patient since this is the holiday season.  I am not certain if the person is on vacation.  If I don't hear something by Wednesday, I will try another person for help.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


Author
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Message 9 of 10
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HP Recommended

Hey there again! Wishing a happy new year to everyone. Are there any news about my problem? 

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Message 10 of 10
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HP Recommended

@EmreY, Happy New Year!!

 

I have sent another request for help!  I hope one of us will hear something soon!

 

 




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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