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‎08-16-2020 10:00 AM - edited ‎08-16-2020 11:17 AM

HP Recommended
Product: HP Envy 17-N152SA
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

 Yesterday I was offered via Windows Update the new 2004 update, all seems to work as it should apart from the start up and shut down times have increased. 

 

 I have been doing a search and notice that graphics drivers can cause issues like this.. 

 

 Doing a search on this support site I notice a later Intel driver is available, https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-17-n100-notebook-pc/8499288/model... 

 

I have also notice that in Windows update under the new "view optional updates" this new driver is shown top of the list.. 

 

Is it worth installing this driver?

 

My version is 

Capture.JPG

 

In Windows update

 

Capture.JPG

 

This is the version shown in the link from the notebook driver page.

Would this help my slow startup/shutdown? I have ran all the DISM commands and all OK

Thank you

Stuart

 

 

7 REPLIES 7

‎08-16-2020 11:20 AM

HP Recommended

@StuartTunstall 

To answer your question about the video driver -- probably NOT.  But, Win10 v20.04 has a HOST of issues that are still being worked by Microsoft.  So, it could be that one of those is the source of your slowdown.

 

See this thread for information:  https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004



I am a volunteer and I do not work for, nor represent, HP
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‎08-16-2020 11:27 AM

HP Recommended

I did that list, it was only released to my notebook over the last day or so and does seem to work OK.. 

 

There is a Nvidia issue there but my driver is way above that shown, and there is an Intel one which is why I asked

 

 

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‎08-16-2020 02:56 PM

HP Recommended

@StuartTunstall 

I have no other information than what is in the MS thread.



I am a volunteer and I do not work for, nor represent, HP
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‎08-17-2020 01:21 AM

HP Recommended

Thanks for the advice, I have just updated the display driver anyway, you never know it may help plus a couple of others that came up in the HP support assistant.. 

 

Just rebooted the notebook which did take a little longer but that may be, although a reboot was not requested be due to the 3 updates I have just done.. 

 

I will see how it goes now when I next shutdown.

 

Stuart

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‎08-18-2020 06:06 AM - edited ‎08-18-2020 06:29 AM

HP Recommended

I have a feeling that the reason for the slow start up and shutdown is the "fast boot" is not working and the notebook is doing a full shut down.start up start up even though fast start up was enabled... no idea if that is the reason..

 

I have just disabled hibernate and fast boot from the command line, restarted the computer then re-enabled hibernate and fast boot..

 

I have not tried a shut down as yet but I did do an hibernate and this seemed to shut down and start fairly quick..

Was this reply helpful? Yes No

‎08-19-2020 08:47 AM

HP Recommended

I am still trying to work out what is causing the slow start and shutdown since the 2004 update.. 

 

In event viewer this is the log, does anything stand out as the cause?

 

Level Date and Time Source Event ID Task Category
Error 19/08/2020 15:14:11 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 71282ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T12:37:05.598706500Z"
Critical 19/08/2020 15:09:54 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 177615ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T13:58:26.931169100Z"
Warning 19/08/2020 09:39:41 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 32445ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:27:25.199121800Z"
Warning 19/08/2020 09:38:56 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : audioendpointbuilder
Friendly Name : Windows Audio Endpoint Builder
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 872ms
Degradation Time : 951ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:28:10.931145800Z"
Warning 19/08/2020 09:38:56 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : eventlog
Friendly Name : Event Logging Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 1342ms
Degradation Time : 1074ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:28:10.931145800Z"
Warning 19/08/2020 09:38:56 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : audiosrv
Friendly Name : Windows Audio Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4988ms
Degradation Time : 1849ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:28:10.931145800Z"
Error 19/08/2020 09:38:56 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 143781ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:28:10.931145800Z"
Warning 19/08/2020 09:23:26 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 35461ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:18:14.285708600Z"
Warning 19/08/2020 09:22:56 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : dwm.exe
Friendly Name : Desktop Window Manager
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 327ms
Degradation Time : 271ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:19:03.931196000Z"
Error 19/08/2020 09:22:56 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 152132ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:19:03.931196000Z"
Error 19/08/2020 09:15:23 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NvContainerLocalSystem
Friendly Name :
Version :
Total Time : 27737ms
Degradation Time : 22744ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:08:26.650771500Z"
Warning 19/08/2020 09:15:23 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 44925ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:08:26.650771500Z"
Warning 19/08/2020 09:13:55 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : services.exe
Friendly Name : Services and Controller app
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 1234ms
Degradation Time : 234ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:09:27.931131800Z"
Warning 19/08/2020 09:13:55 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : YourPhone.exe
Friendly Name : YourPhone
Version : 1.20071.95.0
Total Time : 6108ms
Degradation Time : 1108ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:09:27.931131800Z"
Warning 19/08/2020 09:13:55 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 6381ms
Degradation Time : 3881ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:09:27.931131800Z"
Error 19/08/2020 09:13:55 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 153879ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T08:09:27.931131800Z"
Warning 19/08/2020 08:57:33 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WlanSvc
Friendly Name : Windows WLAN AutoConfig Service DLL
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 5243ms
Degradation Time : 2190ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T19:58:03.929139900Z"
Error 19/08/2020 08:57:33 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 64709ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T19:58:03.929139900Z"
Critical 19/08/2020 08:55:31 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 171302ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎19T07:42:14.931132900Z"
Warning 18/08/2020 16:36:02 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 43874ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T15:22:33.613586600Z"
Warning 18/08/2020 16:34:35 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : audioendpointbuilder
Friendly Name : Windows Audio Endpoint Builder
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 253ms
Degradation Time : 139ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T15:23:35.931145500Z"
Critical 18/08/2020 16:34:35 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 175491ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T15:23:35.931145500Z"
Error 18/08/2020 16:18:29 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 72748ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T13:59:46.266861300Z"
Warning 18/08/2020 16:16:10 Microsoft-Windows-Diagnostics-Performance 108 Boot Performance Monitoring "Application of user policy caused a slow down in the system start-up process:
Name : PreShellInit
Total Time : 55961ms
Degradation Time : 22680ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T15:03:16.931153000Z"
Critical 18/08/2020 16:16:10 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 190091ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T15:03:16.931153000Z"
Warning 18/08/2020 11:58:05 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 58051ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:40:32.552215800Z"
Warning 18/08/2020 11:50:53 Microsoft-Windows-Diagnostics-Performance 108 Boot Performance Monitoring "Application of user policy caused a slow down in the system start-up process:
Name : PreShellInit
Total Time : 45047ms
Degradation Time : 25432ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:41:45.915583800Z"
Warning 18/08/2020 11:50:53 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : windefend
Friendly Name :
Version :
Total Time : 19647ms
Degradation Time : 17647ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:41:45.915583800Z"
Critical 18/08/2020 11:50:53 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 181704ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:41:45.915583800Z"
Warning 18/08/2020 11:38:17 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : windefend
Friendly Name :
Version :
Total Time : 16494ms
Degradation Time : 14494ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:28:25.915582500Z"
Warning 18/08/2020 11:38:17 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 10508ms
Degradation Time : 5508ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:28:25.915582500Z"
Critical 18/08/2020 11:38:17 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 184195ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T10:28:25.915582500Z"
Warning 18/08/2020 11:01:30 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 39132ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T17:26:20.716436800Z"
Warning 18/08/2020 10:59:00 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : AGSService.exe
Friendly Name : Adobe Genuine Software Integrity Service
Version : 7.1.0.83
Total Time : 4911ms
Degradation Time : 3911ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T09:40:55.915554400Z"
Critical 18/08/2020 10:59:00 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 180371ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎18T09:40:55.915554400Z"
Warning 17/08/2020 16:31:01 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MsMpEng.exe
Friendly Name : Antimalware Service Executable
Version : 4.18.2008.4 (WinBuild.160101.0800)
Total Time : 22333ms
Degradation Time : 17333ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T15:19:17.931153400Z"
Critical 17/08/2020 16:31:01 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 162433ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T15:19:17.931153400Z"
Warning 17/08/2020 15:46:35 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 45113ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:27:42.642016300Z"
Warning 17/08/2020 15:38:34 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : dwm.exe
Friendly Name : Desktop Window Manager
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 2501ms
Degradation Time : 1501ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:28:42.931195800Z"
Warning 17/08/2020 15:38:34 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 5669ms
Degradation Time : 2011ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:28:42.931195800Z"
Warning 17/08/2020 15:38:34 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 16125ms
Degradation Time : 12625ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:28:42.931195800Z"
Critical 17/08/2020 15:38:34 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 151538ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:28:42.931195800Z"
Warning 17/08/2020 15:26:56 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 46273ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:13:12.859467900Z"
Warning 17/08/2020 15:25:38 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MacriumService.exe
Friendly Name : Macrium Reflect Utility Service
Version : 7, 2, 5107, 0
Total Time : 5610ms
Degradation Time : 4610ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:14:14.931207000Z"
Warning 17/08/2020 15:25:38 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 10432ms
Degradation Time : 5432ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:14:14.931207000Z"
Warning 17/08/2020 15:25:38 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 13711ms
Degradation Time : 7711ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:14:14.931207000Z"
Critical 17/08/2020 15:25:38 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 164644ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T14:14:14.931207000Z"
Warning 17/08/2020 13:59:22 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 46687ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:45:40.546317600Z"
Warning 17/08/2020 13:56:23 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 11966ms
Degradation Time : 9466ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:46:40.931161300Z"
Warning 17/08/2020 13:56:23 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 13768ms
Degradation Time : 10268ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:46:40.931161300Z"
Warning 17/08/2020 13:56:23 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 18333ms
Degradation Time : 10714ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:46:40.931161300Z"
Warning 17/08/2020 13:56:23 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 13466ms
Degradation Time : 10966ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:46:40.931161300Z"
Critical 17/08/2020 13:56:23 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 151753ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:46:40.931161300Z"
Warning 17/08/2020 13:38:03 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 53209ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T11:43:47.656363200Z"
Warning 17/08/2020 13:34:54 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 14250ms
Degradation Time : 8250ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:24:38.915456300Z"
Warning 17/08/2020 13:34:54 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 12765ms
Degradation Time : 9935ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:24:38.915456300Z"
Critical 17/08/2020 13:34:54 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 155393ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T12:24:38.915456300Z"
Warning 17/08/2020 12:05:39 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 56180ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:52:41.851189300Z"
Warning 17/08/2020 12:02:52 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MsMpEng.exe
Friendly Name : Antimalware Service Executable
Version : 4.18.2008.4 (WinBuild.160101.0800)
Total Time : 2777ms
Degradation Time : 1777ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:53:51.931211400Z"
Warning 17/08/2020 12:02:52 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 16092ms
Degradation Time : 10092ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:53:51.931211400Z"
Critical 17/08/2020 12:02:52 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 156158ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:53:51.931211400Z"
Warning 17/08/2020 11:53:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : wscsvc
Friendly Name : Windows Security Center Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 1250ms
Degradation Time : 955ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:34:05.316140500Z"
Error 17/08/2020 11:53:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WinDefend
Friendly Name :
Version :
Total Time : 44318ms
Degradation Time : 40318ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:34:05.316140500Z"
Error 17/08/2020 11:53:01 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 64107ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:34:05.316140500Z"
Warning 17/08/2020 11:49:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 8511ms
Degradation Time : 1032ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:40:07.931196200Z"
Warning 17/08/2020 11:49:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MsMpEng.exe
Friendly Name : Antimalware Service Executable
Version : 4.18.2008.4 (WinBuild.160101.0800)
Total Time : 2429ms
Degradation Time : 1429ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:40:07.931196200Z"
Warning 17/08/2020 11:49:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 13609ms
Degradation Time : 7609ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:40:07.931196200Z"
Warning 17/08/2020 11:49:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 13772ms
Degradation Time : 8772ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:40:07.931196200Z"
Critical 17/08/2020 11:49:18 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 159110ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T10:40:07.931196200Z"
Warning 17/08/2020 08:11:41 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 37285ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:57:34.982626500Z"
Warning 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 102 Boot Performance Monitoring "This driver took longer to initialise, resulting in a performance degradation in the system start-up process:
File Name : KLIF
Friendly Name : Core System Interceptors [fre_win7_amd64]
Version : 30.437.60.0
Total Time : 1055ms
Degradation Time : 635ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Warning 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : HPWMISVC.exe
Friendly Name : HP WMI Service
Version : 1.4.8.0
Total Time : 3423ms
Degradation Time : 2423ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Warning 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : NVDisplay.Container.exe
Friendly Name : NVIDIA Container
Version : gcomp_dev 28029499
Total Time : 4961ms
Degradation Time : 3961ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Warning 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 13803ms
Degradation Time : 10303ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Warning 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 13854ms
Degradation Time : 11354ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Critical 17/08/2020 08:08:10 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 151457ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:58:27.931137200Z"
Warning 17/08/2020 07:38:58 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : SysMain
Friendly Name : SysMain Service Host
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 5286ms
Degradation Time : 1286ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T18:04:03.087329000Z"
Warning 17/08/2020 07:38:58 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : FontCache
Friendly Name : Windows Font Cache Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 6042ms
Degradation Time : 2042ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T18:04:03.087329000Z"
Error 17/08/2020 07:38:57 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 75032ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T18:04:03.087329000Z"
Critical 17/08/2020 07:32:35 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 186899ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎17T06:23:11.915549100Z"
Warning 16/08/2020 15:37:12 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : RasMan
Friendly Name : Remote Access Connection Manager
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4448ms
Degradation Time : 448ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T12:00:02.313560200Z"
Warning 16/08/2020 15:37:12 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WSearch
Friendly Name :
Version :
Total Time : 5343ms
Degradation Time : 1343ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T12:00:02.313560200Z"
Warning 16/08/2020 15:37:12 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : bthserv
Friendly Name : Bluetooth Support Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 5633ms
Degradation Time : 1633ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T12:00:02.313560200Z"
Warning 16/08/2020 15:37:12 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : SecureLine
Friendly Name :
Version :
Total Time : 5675ms
Degradation Time : 1675ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T12:00:02.313560200Z"
Error 16/08/2020 15:37:12 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 97002ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T12:00:02.313560200Z"
Warning 16/08/2020 15:34:25 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : nvcontainer.exe
Friendly Name : NVIDIA Container
Version : gcomp_dev 28356155
Total Time : 2622ms
Degradation Time : 1622ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T14:23:27.915559300Z"
Critical 16/08/2020 15:34:25 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 177163ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T14:23:27.915559300Z"
Warning 16/08/2020 07:41:59 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : stisvc
Friendly Name : Still Image Devices Service
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 4061ms
Degradation Time : 61ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T20:26:10.803846800Z"
Error 16/08/2020 07:41:59 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : AdobeActiveFileMonitor8.0
Friendly Name : Adobe Photoshop Elements 8.0 (component)
Version : 8.0.0.0
Total Time : 37851ms
Degradation Time : 33851ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T20:26:10.803846800Z"
Error 16/08/2020 07:41:59 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 61024ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T20:26:10.803846800Z"
Critical 16/08/2020 07:40:20 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 169458ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎16T06:27:55.915536900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : Dhcp
Friendly Name : DHCP Client Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4269ms
Degradation Time : 269ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WlanSvc
Friendly Name : Windows WLAN AutoConfig Service DLL
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 4270ms
Degradation Time : 270ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WinDefend
Friendly Name :
Version :
Total Time : 4272ms
Degradation Time : 272ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : EventLog
Friendly Name : Event Logging Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4473ms
Degradation Time : 473ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NVDisplay.ContainerLocalSystem
Friendly Name :
Version :
Total Time : 5173ms
Degradation Time : 1173ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Error 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : MacriumService
Friendly Name :
Version :
Total Time : 5827ms
Degradation Time : 1827ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Error 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : CryptSvc
Friendly Name : Cryptographic Services
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 6280ms
Degradation Time : 2280ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Error 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : StateRepository
Friendly Name : Windows StateRepository API Server
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 6620ms
Degradation Time : 2620ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Error 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : ClickToRunSvc
Friendly Name :
Version :
Total Time : 7100ms
Degradation Time : 3100ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Error 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : FontCache3.0.0.0
Friendly Name : PresentationFontCache.exe
Version : 3.0.6920.9141 built by: WinRelRS6
Total Time : 7750ms
Degradation Time : 3750ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Critical 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : AVP20.0
Friendly Name :
Version :
Total Time : 30212ms
Degradation Time : 26212ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Critical 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : DPS
Friendly Name : WDI Diagnostic Policy Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 31205ms
Degradation Time : 27205ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Critical 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NvContainerLocalSystem
Friendly Name :
Version :
Total Time : 31895ms
Degradation Time : 27895ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:37:40 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 49602ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:23:11.503379900Z"
Warning 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : eventlog
Friendly Name : Event Logging Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 2055ms
Degradation Time : 55ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Warning 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MsMpEng.exe
Friendly Name : Antimalware Service Executable
Version : 4.18.2008.4 (WinBuild.160101.0800)
Total Time : 2364ms
Degradation Time : 1364ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Warning 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 2519ms
Degradation Time : 1519ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Warning 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : AGSService.exe
Friendly Name : Adobe Genuine Software Integrity Service
Version : 7.1.0.83
Total Time : 2860ms
Degradation Time : 1860ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Warning 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 16879ms
Degradation Time : 13379ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Critical 15/08/2020 17:35:17 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 161872ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T16:24:17.931173100Z"
Warning 15/08/2020 15:26:52 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : Dhcp
Friendly Name : DHCP Client Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4976ms
Degradation Time : 976ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:31:05.701509300Z"
Warning 15/08/2020 15:26:52 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : DPS
Friendly Name : WDI Diagnostic Policy Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4977ms
Degradation Time : 977ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:31:05.701509300Z"
Warning 15/08/2020 15:26:52 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NvContainerLocalSystem
Friendly Name :
Version :
Total Time : 4978ms
Degradation Time : 978ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:31:05.701509300Z"
Warning 15/08/2020 15:26:52 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 32582ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:31:05.701509300Z"
Error 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 108 Boot Performance Monitoring "Application of user policy caused a slow down in the system start-up process:
Name : PreShellInit
Total Time : 22558ms
Degradation Time : 18558ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Error 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 110 Boot Performance Monitoring "Session manager initialisation caused a slow down in the start-up process:
Name : SMSSInit
Total Time : 25915ms
Degradation Time : 15915ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : audioendpointbuilder
Friendly Name : Windows Audio Endpoint Builder
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 2621ms
Degradation Time : 621ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : dwm.exe
Friendly Name : Desktop Window Manager
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 2341ms
Degradation Time : 1341ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 3109ms
Degradation Time : 2109ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : smss.exe
Friendly Name : Windows Session Manager
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 3178ms
Degradation Time : 2178ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 3507ms
Degradation Time : 2507ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 13569ms
Degradation Time : 8569ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 18963ms
Degradation Time : 12963ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Critical 15/08/2020 15:25:18 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 161066ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T14:12:54.931201900Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 108 Boot Performance Monitoring "Application of user policy caused a slow down in the system start-up process:
Name : PreShellInit
Total Time : 14127ms
Degradation Time : 10127ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Error 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 110 Boot Performance Monitoring "Session manager initialisation caused a slow down in the start-up process:
Name : SMSSInit
Total Time : 29727ms
Degradation Time : 19727ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 107 Boot Performance Monitoring "Application of machine policy caused a slow down in the system start-up process:
Name : MachinePolicyApplication
Total Time : 1106ms
Degradation Time : 106ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 103 Boot Performance Monitoring "This start-up service took longer than expected to start-up, resulting in a performance degradation in the system start up process:
File Name : audiosrv
Friendly Name : Windows Audio Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 2398ms
Degradation Time : 398ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : csrss.exe
Friendly Name : Client Server Runtime Process
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 8179ms
Degradation Time : 4679ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 16214ms
Degradation Time : 7714ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19041.444 (WinBuild.160101.0800)
Total Time : 15362ms
Degradation Time : 7862ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Error 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : avp.exe
Friendly Name : Kaspersky Anti-Virus
Version : 20.0.14.1085
Total Time : 38495ms
Degradation Time : 29995ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Critical 15/08/2020 12:13:26 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 165078ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T11:03:19.931189700Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : EventLog
Friendly Name : Event Logging Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4005ms
Degradation Time : 5ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : RasMan
Friendly Name : Remote Access Connection Manager
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4382ms
Degradation Time : 382ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : stisvc
Friendly Name : Still Image Devices Service
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 4421ms
Degradation Time : 421ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : FontCache
Friendly Name : Windows Font Cache Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4723ms
Degradation Time : 723ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : Dhcp
Friendly Name : DHCP Client Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 4893ms
Degradation Time : 893ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WSearch
Friendly Name :
Version :
Total Time : 4996ms
Degradation Time : 996ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : AppXSvc
Friendly Name : AppX Deployment Server DLL
Version : 10.0.19041.423 (WinBuild.160101.0800)
Total Time : 5928ms
Degradation Time : 1928ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : StateRepository
Friendly Name : Windows StateRepository API Server
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 6015ms
Degradation Time : 2015ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : SecureLine
Friendly Name :
Version :
Total Time : 6530ms
Degradation Time : 2530ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : ClickToRunSvc
Friendly Name :
Version :
Total Time : 6770ms
Degradation Time : 2770ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NVDisplay.ContainerLocalSystem
Friendly Name :
Version :
Total Time : 6975ms
Degradation Time : 2975ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : bthserv
Friendly Name : Bluetooth Support Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 7124ms
Degradation Time : 3124ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : FontCache3.0.0.0
Friendly Name : PresentationFontCache.exe
Version : 3.0.6920.9141 built by: WinRelRS6
Total Time : 7387ms
Degradation Time : 3387ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : WlanSvc
Friendly Name : Windows WLAN AutoConfig Service DLL
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 8352ms
Degradation Time : 4352ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Critical 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : NvContainerLocalSystem
Friendly Name :
Version :
Total Time : 54635ms
Degradation Time : 50635ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Critical 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : AVP20.0
Friendly Name :
Version :
Total Time : 56477ms
Degradation Time : 52477ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Critical 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 203 Shutdown Performance Monitoring "This service caused a delay in the system shutdown process:
File Name : DPS
Friendly Name : WDI Diagnostic Policy Service
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 61660ms
Degradation Time : 57660ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Error 15/08/2020 08:40:01 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 88689ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T19:59:43.452552000Z"
Warning 15/08/2020 08:37:05 Microsoft-Windows-Diagnostics-Performance 108 Boot Performance Monitoring "Application of user policy caused a slow down in the system start-up process:
Name : PreShellInit
Total Time : 18992ms
Degradation Time : 14992ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Error 15/08/2020 08:37:05 Microsoft-Windows-Diagnostics-Performance 110 Boot Performance Monitoring "Session manager initialisation caused a slow down in the start-up process:
Name : SMSSInit
Total Time : 22947ms
Degradation Time : 12947ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : update.exe
Friendly Name :
Version :
Total Time : 1937ms
Degradation Time : 937ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : dwm.exe
Friendly Name : Desktop Window Manager
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 2386ms
Degradation Time : 1386ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : services.exe
Friendly Name : Services and Controller app
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 2774ms
Degradation Time : 1774ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : MacriumService.exe
Friendly Name : Macrium Reflect Utility Service
Version : 7, 2, 5107, 0
Total Time : 3669ms
Degradation Time : 2669ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : svchost.exe
Friendly Name : Host Process for Windows Services
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 7096ms
Degradation Time : 6096ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : explorer.exe
Friendly Name : Windows Explorer
Version : 10.0.19038.1 (WinBuild.160101.0800)
Total Time : 14507ms
Degradation Time : 9507ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Warning 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 101 Boot Performance Monitoring "This application took longer than usual to start up, resulting in a performance degradation in the system start-up process:
File Name : taskhostw.exe
Friendly Name : Host Process for Windows Tasks
Version : 10.0.19041.1 (WinBuild.160101.0800)
Total Time : 17306ms
Degradation Time : 11306ms
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Critical 15/08/2020 08:37:04 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 174614ms
IsDegradation : true
Incident Time (UTC) : ‎2020‎-‎08‎-‎15T07:21:55.915500700Z"
Critical 14/08/2020 17:42:16 Microsoft-Windows-Diagnostics-Performance 200 Shutdown Performance Monitoring "Windows has shutdown:
Shutdown Duration : 166644ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T16:04:13.215926500Z"
Critical 14/08/2020 17:23:26 Microsoft-Windows-Diagnostics-Performance 100 Boot Performance Monitoring "Windows has started up:
Boot Duration : 296660ms
IsDegradation : false
Incident Time (UTC) : ‎2020‎-‎08‎-‎14T16:07:20.915554400Z"

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‎08-20-2020 03:45 AM

HP Recommended

Thank you for the reply and advice.. 

 

The notebook is now back on Windows 10 v1909 and working exactly as it should, boot up and shut down are back to normal and the HP 3D Driveguard is now working again... so a 3 year old HP Envy is not 100% compatible with Windows 10 2004 ... Just leave alone until I have to update.. 

Shame really as it did work OK on the whole but 3-4 mins to boot and shutdown was a pain

I must say having never needed to restore from a Macrium Reflect image, but it was a simple job, much quicker than trying to roll back Windows (and failing if my last experience is anything to go by) and took 25 mins from start to finish..

All works as it should, just needed to copy a couple of documents and forward all emails from the 14th to now to my email address.. all done!

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