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HP Recommended
Microsoft Windows 10 (64-bit)

in hp laptop at boot, sure start screen has little box in lower right corner ... what is it? and how can i remove it 

Mujahid11786
1 REPLY 1
HP Recommended

Hi @Mujahid11786,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I understand you're experiencing an issue with HP sure start popping up on your Laptop during boot up.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

The little box you see in the lower right corner of the HP Sure Start screen during boot typically indicates that the system is performing a self-check of the firmware and hardware components. This is part of HP's security feature designed to ensure that the system's BIOS is secure and hasn’t been tampered with.

If you'd like to remove or disable HP Sure Start, here are the general steps you can follow:

 

Access BIOS Setup:

  • Restart your laptop.
  • During the boot process, press Esc (or F10 on some models) repeatedly until you see the Startup Menu.
  • Select F10 to enter BIOS Setup.

Navigate to Security Settings:

  • Look for a tab related to Security or Advanced settings.
  • Find an option related to HP Sure Start or similar firmware protections.

Disable HP Sure Start:

  • Change the setting to disable HP Sure Start if available.
  • Save your changes and exit the BIOS (usually by pressing F10).

Reboot the Laptop:

  • Restart your laptop to see if the box still appears.

Note that disabling HP Sure Start can reduce the security of your system, so consider the implications before making any changes. If you're not comfortable making these changes, it might be best to leave it as is.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.