-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Small box appear on boot startup screen

Create an account on the HP Community to personalize your profile and ask a question
10-24-2024 10:00 AM
Hi @Mujahid11786,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I understand you're experiencing an issue with HP sure start popping up on your Laptop during boot up.
I apologize for any inconvenience this may have caused, I'm here to help you today.
The little box you see in the lower right corner of the HP Sure Start screen during boot typically indicates that the system is performing a self-check of the firmware and hardware components. This is part of HP's security feature designed to ensure that the system's BIOS is secure and hasn’t been tampered with.
If you'd like to remove or disable HP Sure Start, here are the general steps you can follow:
Access BIOS Setup:
- Restart your laptop.
- During the boot process, press Esc (or F10 on some models) repeatedly until you see the Startup Menu.
- Select F10 to enter BIOS Setup.
Navigate to Security Settings:
- Look for a tab related to Security or Advanced settings.
- Find an option related to HP Sure Start or similar firmware protections.
Disable HP Sure Start:
- Change the setting to disable HP Sure Start if available.
- Save your changes and exit the BIOS (usually by pressing F10).
Reboot the Laptop:
- Restart your laptop to see if the box still appears.
Note that disabling HP Sure Start can reduce the security of your system, so consider the implications before making any changes. If you're not comfortable making these changes, it might be best to leave it as is.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee